Jr. Inside Sales Representative

MAD is looking for a Jr. Inside Sales Representative to join our growing team.


Primary Function:


The Jr. Inside Sales Representative will report to the Sales Manager and work alongside other members on the sales team. The incumbent will provide customer support by assisting with order configuration, project estimation, and providing advice and solutions to issues using general industry knowledge, while developing and maintaining production relationships with customers.

The ideal candidate will possess excellent customer service and communication skills, natural ability to build relationships, self-motivator, organized and can work under pressure.


Qualifications and Educational Requirements:

  • College diploma, university degree or equivalent experience
  • Minimum of 3 years of experience in a customer service role
  • Strong computer skills and Microsoft Office Suite proficiency
  • Applicable technical aptitude preferred
  • Experience in Manufacturing an asset



  1. Review project specifications to create proposals and quotations for projects.
  2. Provide advice and solutions to customers using company products
  3. Receive inbound phone calls to provide customer service, information, and quotations
  4. Enter orders into an ERP system
  5. Develop strong and productive relationships with customers.
  6. Demonstrate exceptional customer service skills
  7. Highly organized with a positive attitude
  8. Desire and ability to learn.
  9. Strong written and verbal communication skills, tact and judgement
  10. Ability to work with minimal supervision
  11. Able to lift up to 15 lbs.; may work in hot areas 5%, noise 5%.
  12. Ensure adherence to Health and Safety as well as active participation in 5S activities in work area. 


This is a salaried position working out of our Mississauga, Ontario location.


MAD offers a competitive base salary, bonus eligibility, group benefits and RRSPs. Salary will commensurate with experience.

How to Apply

Qualified candidates please send your resume to jobs@madelevator.com.


Job Type: Full-time


Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.


We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

If you require an accommodation in applying for a posting, please contact Human Resources.