Policies

Delivery Policy

Delivery

Delivery times will be as per service selected and shipping destination.

Delivery Costs

  • Priority: Cost is based on zone and will be displayed at checkout.
  • Economy: Cost is based on zone and will be displayed at checkout.

Processing your order

Order lead time is subject to availability of parts. Estimated lead time is provided online and will be confirmed via email once your order is processed. If confirmed ship date is beyond 2 days after estimated ship date of store, at Buyer discretion you may cancel the order for full a refund provided it has not been shipped within 24hrs. To cancel your order, please contact MAD Elevator Inc. at (416) 245-8500 or customerservice@madelevator.com

Problems with your Order?

We want you have the best online shopping experience, so if you have any problems with your order please contact our online customer service team